Política de Privacidade

We know that in this digital age, your privacy is important. This Privacy Policy reflects our commitment to protect personal data and the choices we offer you regarding how your data is used. We welcome you to read more about how we keep your information safe, as well as how you can exercise your rights. In addition, our Privacy policy covers our treatment of data that may be personal to you.

• We will review, update, and amend these policies from time to time consistent with our business needs and technology. We have the rights to make changes to this policy at any time, with or without notice. We encourage you to check back periodically for new updates or changes.
• Your continued use of the service makes up your acceptance of any change to this Privacy Policy. We are the data controller of your information. We handle and process all data on behalf of our customers
• You may likewise decide not to give us discretionary Personal Data; however, please remember that without it, we will most likely be unable to provide you with the full scope of our administrations or with the best client experience when utilizing our Services.
• This Privacy Policy (Privacy Policy) describes the restrictions, legal rights, and duties that apply to your use of the demo_a website and mobile app.

By using the App or services, you confirm that you have read and understood this Privacy Policy and our Terms (together referred to herein as the Agreement). The Agreement governs the use of demo_a. We will collect, use, and maintain information consistent with the Agreement.

demo_a will protect any and all information submitted to it by its customers, vendors, and partners in accordance with high security and data requirements.

Collection of Information

Visitors/customers to our website who complete our registration forms, subscribe to our newsletter, or pick one of our services to provide us with personal information such as their name, email address, phone number, or any other information.

You have the option of getting emails about special deals and new services, as well as any important updates to demo_a or its related services when you register with our site or buy a service from demo_a.

When visitors interact with our website, we may gather non-personal information about them. Browser type, operating system, IP address, and any other technical information regarding users' methods of connection to our website.

Use of information & Data security

Your personal information is never sold, traded, or transferred to other parties. We cannot guarantee that all data gathered from our site users will never be shared with a third party. If required by law, we may share or transmit data/information collected from visitors to our website to our employees, marketers, and commercial partners. We may also share non-personal information acquired from our site users with third parties, such as browsing patterns.

Information disclosure

To give our users the most personalized experience possible, we gather both personal and non-personal information. As a result, we are able to provide our clients with more relevant information and better services.

Cookies Policy

We may use cookies to gather personal information from our visitors in order to fully understand and remember their preferences for future visits, as well as to provide better site experiences and features.

We may use information gathered from website visitors to personalize their experience, enhance our website, improve customer service, offer information and promotional materials about our organization, and send periodic emails.

Use of Information we collected:

• We collect data when users create or update their demo_a accounts. This may include their name, email, phone number, login name and password, profile picture.
• Our primary goal in collecting your information is to provide you with an enhanced experience when using the Services. We use your information to closely monitor which features of the Services are used most, to allow you to view your booking history, rate services, and to determine which features we need to focus on improving, including usage patterns and geographic locations to determine where we should offer or focus services, features and/or resources.
• Location data helps to improve our services, customer support, etc.
• Users who have enabled “demo_a” to collect location data from their mobile device may also enable the Emergency Data Sharing feature that shares data with emergency police, fire, and ambulance services. Such data includes approximate location at the time the emergency call was placed; the car’s make, model, color, and license plate information; the rider’s name and phone number; pickup and dropoff locations; and the driver’s name.
• Users who have enabled “demo_a” to collect location data from their mobile device may also enable “demo_a” to share their location details with our application / website. This can help us to improve customer support in case of urgency.

Location Information

We collect the precise or approximate locations of Users, Drivers, Delivery personnel OR Service Providers in order to enable different services, enable tracking and safety features, prevent and detect fraud, and comply with legal requirements. We collects this information when the app is running in the foreground or background of the user's mobile device.

We collect location data, such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Mobile application. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt-out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note, however, if you choose to opt-out, you may not be able to use certain aspects of the Services.

User Data Deletion

We retains user data for as long as necessary for the purposes described above, including to provide its services and comply with legal obligations. 
The user has the right to delete all personal data collected by the app. Please follow the below process to request data deletion.

Steps to Request data deletion:
Users may request deletion of their account via application only. Follow the path "Login into the application >> Go to Profile Section >> Find "Account Settings" >> Tap on "Manage Accounts" >> Look for an option "Delete Account" to request data deletion. 
You will be prompted to select the reason for your decision. Once you choose the reason and submit your request, your account deletion process will begin to come into effect.

Exclusion

This Privacy Policy does not apply to any information other than that which the Company collects via the Website, including that which is collected in compliance with the article on "Collection of Information" above. This Privacy Policy does not apply to any error sources you supply via this Website or any other methods. This includes, but it is not limited to, information placed on the Website's public sections. All unwanted information shall be considered non-confidential, and the Company shall be free to use and disclose such unwanted information without restriction.

Apart from what is clearly stated in this Privacy Policy, the Company also secures your Personal Information offline. Employees, agents, partners, and third parties that the Company reasonably believes will require such information to allow the Company to offer Services to you have access to your Personal Information. However, outside of the framework of our agreement with such partners and third parties, the Company is not responsible for the privacy, security, or distribution of your own Personal Information by such partners and third parties.

Disclaimer

This website's content does not represent legal advice, and it is not meant to use it. Instead, all information, content, and materials available on this site are for general informational purposes only. This website's material may not be the most up-to-date legal or other information available. This page contains connections to other websites maintained by third parties. These links are provided just for the reader's, user's, or browser's convenience; demo_a and its members do not advocate or support the content of third-party websites. However, it serves as a link between the customer and the service.